Very professional and well only go to Henderson Hyundai for all my repairs and ask for Cody best service representative I've dealt with at a dealer.

As I wrote in the other survey. Ace Passey has been my service manager for the last couple years and he is an asset to the dealership. Also Henderson Hyundia does a great job servicing their customers. I have had 5 vehicles, currently 2 ( 2022 and 2025 Elantras) and love them. They are customer friendly dealership. From sales to service they work with you. The. People that check you in at service are fantastic. Ace always explains options and service. Like I said in the other survey: “Ace is the Face of the helpful Serviceman.”

Took my vehicle in for 3500 mile service. The service area was neat and organized and the team was very courteous and helpful. Total time at the dealership was right at 2 hours as promised. Much appreciated!

Great experience. Super knowledgeable, whole experience was easy and pleasant. Would 100% recommend

Good dealership and service department.

If you are looking to buy a car here, go see Eddie Molina! He is an absolute rockstar! Eddie went way beyond what I expected and made sure all my requests were met. He respects your budget and your time. Truly an awesome, honest, and stress-free car-buying experience!

Great experience !

I knew what kind of car I wanted, Elantra hybrid, white. I spoke with Ehsan Mohammadi on the phone and he assured me they had a white one on another lot. When I arrived, he brought up a gasoline car, which is configured the same, so I could drive it around to see if I liked it. He then ordered the other car to be readied while all the paperwork was being done. Very happy with the relaxed atmosphere and no hard sells or trying to up-sell.

The salesman Coby was very helpful, in answering all my questions .I would easily recommend him to my friends. Coby knew a lot about the cars.

We had Marcus help us through the process of purchasing a Hyundai Ionic. Even after we purchased the car he called and patiently answered questions. We had a really long wait because of a client before us, and my family was famished! He sweetly bought a ton of vending food snacks to help us and carried our car seat and bags from our old car into our new one to get out fast. We will always be grateful!!

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Nice Rep, cool place, prices higher than my Dealer in Ca. They always include a video of service. Thats great idea for here

On time, friendly, quick service

We had wonderful service from Marcus! Buying a car is long and difficult, but he did everything he could to make it go quickly and help us get into our car and out of the dealership!

Our sales guy Chase was great, very professional, communicative, transparent, and got the deal done quickly! Arie was also great, quick, kind, and easy to talk to! Thank you! Edited: We LOVE our Hyundai SO MUCH that we went back a week later to get another one!!! Chase was just as STELLAR as the first encounter with him. I highly recommend him as your sales guy! Our finance guy David was also great! We were super pressed for time so he got us in and out in record time! At the same time, it didn’t feel rushed, he explained ... Read More

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Google - May 28, 2026

Our sales guy Chase was great, very professional, communicative, transparent, and got the deal done quickly! Arie was also great, quick, kind, and easy to talk to! Thank you! Edited: We LOVE our Hyundai SO MUCH that we went back a week later to get another one!!! Chase was just as STELLAR as the first encounter with him. I highly recommend him as your sales guy! Our finance guy David was also great! We were super pressed for time so he got us in and out in record time! At the same time, it didn’t feel rushed, he explained everything well, and was very professional. Thank you, Chase, Arie, David, and Henderson Hyundai!

Starting with the man who took my keys and put paper floor mats in my car , then Ace, the service advisor made the wait worthwhile. Great staff.

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I shared that I did not want my seat to be moved. It was written in the orders, not to move my seats, And they moved it, adjusted it and did everything that I asked them not to do. I wasn’t quite happy with Their decision to do that..

They're really good at assessing any issues that you have with your vehicle and give you a recommendations. I also like the fact that they send links to your phone so you can see the actual reports on the services that they are recommending

Amazing staff rene is amazing and service was fast and quick

The only thing that I was a little disappointed about was, I was supposed to get a car wash after my service and it clearly did not get washed.

Michelle was absolutely amazing—very caring, understanding, and incredibly helpful throughout this entire process. As a single mom to an autistic and epileptic son who is at high risk due to his epilepsy, the past few months have been extremely difficult. I was out of work for nearly two months while my son was admitted to the ICU, and even after returning to work, I’ve been struggling to catch up on bills that were close to being shut off. Every month has felt like trying to recover financially. On top of everything, my engine went out and required major ... Read More

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Google - May 22, 2026

Michelle was absolutely amazing—very caring, understanding, and incredibly helpful throughout this entire process. As a single mom to an autistic and epileptic son who is at high risk due to his epilepsy, the past few months have been extremely difficult. I was out of work for nearly two months while my son was admitted to the ICU, and even after returning to work, I’ve been struggling to catch up on bills that were close to being shut off. Every month has felt like trying to recover financially. On top of everything, my engine went out and required major repairs, and I haven’t even had the car for a full year. Michelle went above and beyond by helping get the engine covered under warranty and assisting us in getting approved for payment arrangements. I truly cannot express how grateful I am for her and her coworkers who helped us through this situation. I was expecting to be without my car for at least a month, but they had everything completed in about two weeks. Their compassion, professionalism, and dedication made such a stressful situation so much easier for my family, and I am beyond appreciative.

service dept was the best thanks.

Jevon Williams is the GOAT - Best Brotha to ask for in looking for the best Hyundai out there ! Professional, Amazing service, and I would 11/10 recommend going to him ! Stay Blessed .

I'll make it short. Nice people. Nice place. Really nice cars. Waiting 2 hours for my 30 minute computer update...not so nice.

Great communication from service advisor. Would highly recommend.

The dealership service representative is very nice and helpful. And there is good waiting area with variety coffee options

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I had great customer service. Michelle was very friendly and enjoyable to deal with.

The Team is always friendly and helpful.

Been buying cars here for the 18 years that I have been in Nevada. Always terrific sales people and great service.

The last time I visited, I was there to have my digital keys fixed. I think someone might have forgotten to put it back in my exhaust cover because when I drove, it sounded just like a sports car. Luckily, my husband checked it for me, so everything's all set now! Thank you

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Michelle was so amazing and caring. She really went above and beyond for us. Thank you, Michelle!

Ace, my advisor, was GOAT 😊 (greatest of all time) He got my car diagnosed and back to me within a couple hours! Really nice and easy to communicate with, both by phone and text. Thanks!

Very friendly representatives and the facility was nice. Service was on time.

Cody and Ace are awesome in service but communication otherwise is poor. Keep it going.

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Cody is a great service advisor!

My salesman, Gary was very attentive to my changing preferences to model and color and kept me informed as to arrival date. When a sudden delay in arrival occurred he arranged a loaner until mine arrived.

When my 2016 Hyundai sonata spun its bearings only 4k miles after I bought it (67k miles at incident) I started freaking out. After doing some reading I found out about the Theta settlement, the warranty, and ALL the horror stories of Hyundai owners getting denied for the engine replacement, and went into Henderson Hyundai apprehensive, expecting poor treatment and a denial. After talking with Ace over there, and waiting the 48 hrs for the inspection, I was pleasantly surprised with the absolutely kind treatment, and finding out that Hyundai approved the warranty replacement. Ace has been nothing but kind and communicative. ... Read More

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Google - May 6, 2026

When my 2016 Hyundai sonata spun its bearings only 4k miles after I bought it (67k miles at incident) I started freaking out. After doing some reading I found out about the Theta settlement, the warranty, and ALL the horror stories of Hyundai owners getting denied for the engine replacement, and went into Henderson Hyundai apprehensive, expecting poor treatment and a denial. After talking with Ace over there, and waiting the 48 hrs for the inspection, I was pleasantly surprised with the absolutely kind treatment, and finding out that Hyundai approved the warranty replacement. Ace has been nothing but kind and communicative. But all in all I've had nothing but good experiences with the service dept over here. Ace has been the star of the show there! Wish I could give more than 5 stars. He quoted me 2 weeks on the replacement, only took from Friday to Thursday the following week. I can't hold the horrendous manufacturer "issue" (trying to stay as family friendly as possible, but the fact that the bearings are KNOWN to go out is beyond unacceptable... The fact that the engine has a "lifetime warranty on the bearings if it has the 935 update" is the absolute MINIMUM)

Abdul was amazing to work with when we bought our 2024 Honda HR-V! He was friendly, knowledgeable, and made the whole process easy and stress free. He answered all our questions and made sure we were comfortable every step of the way. We love our new HR-V and really appreciate Abdul’s great customer service. Highly recommend him if you’re shopping for a vehicle

It was a great and wonderful experience doing business with them. I am very grateful and pleased with their interactions and integrity.

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This is the first time I have purchased and own a Hyundai. I bought an Ioniq 6 which is a beautiful car. When it came time for its 14k mile service, I contacted Henderson Hyundai. The person who answered the phone was very nice and gave me several appointment times to choose from. I showed up for my appointment a few days later and was met in the service drop off area by a gentleman who was warm and welcoming and was concerned about protecting the interior of my car with paper mats and plastic covers for the seats. WOW! In ... Read More

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Google - May 4, 2026

This is the first time I have purchased and own a Hyundai. I bought an Ioniq 6 which is a beautiful car. When it came time for its 14k mile service, I contacted Henderson Hyundai. The person who answered the phone was very nice and gave me several appointment times to choose from. I showed up for my appointment a few days later and was met in the service drop off area by a gentleman who was warm and welcoming and was concerned about protecting the interior of my car with paper mats and plastic covers for the seats. WOW! In additional my assigned service advisor, ACE came out and greeted me in person, in the service drop off area. What a nice guy, very Personable, great listener, and most of all assisted me with every step of the process. Way to go with the Concierge service ! Definitely a FIVE STAR dealership in my opinion!!! Mike B – Henderson, NV

By far the best and nicest service department of the 3 Hyundai in the Valley. Its nice to be greeted by staff. No bs.

They took care of the servicing of my vehicle quickly. Lou was very responsive and responded to my concerns right away.

My last oil change/tire rotation appointment was a little disappointing as it took 4 hours because of some customers dropping off their vehicles without appointments before me.

Michelle was great!

Had a great experience last weekend (04/25/2026) when we had to go in and purchase a used car for my son. Chris and Arie were fantastic to deal with and listened to everything we asked with no pressure during the whole process. We walked away with a clean 2017 Hyundai Elantra and my youngest son was happier than ever. This is the second car we’ve purchased at this location and would definitely recommend them. Always happy to support great local businesses with great customer service and the business has been here since I was a kid.

Trading in my car and getting a new vehicle was so easy with Henderson Hyundai. I communicated with Eddie, and when I got to the dealership, Jevon helped to finalize the deal. They were both friendly and helpful. There was no hassle or pressure. I had to be out of the dealership to pick my son up from practice. I was in and out in about 2.5 hours. I would definitely recommend them and purchase from them again.

Great customer service.

Really curtious, friendly staff. Always pleasant. Nice waiting area. Only issue is my rep never tells me when the car is ready. My car is sitting outside and I have to tell him it's ready despite asking for him to text. Second visit this has happened. So next visit I asked for new rep. He is very nice and helped me check out since my rep was missing. Jeremy is his name. Highly recommend him. Overall I have great service from mechanics and service staff.

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They replaced my out of warranty part as a courtesy. Michelle was great.

We worked with Rashad. He was quick to get to get back to us, followed up, and willing to negotiate price. We didn’t end up buying our car here since it was very far from our house but definitely a good dealership.

Very happy with chase. We did the deal back and forth without stepping into the dealership. He had the car ready when I got there

Rene gave me excellent service and was very pleasant

I was going to buy a car from here and put money down on it. I ended up buying a car from somewhere else and have contacted them at least 10 different times over the past 3 weeks to get my down payment back. My salesman Chris is the ONLY person who would talk to me at all. I still have not received my money back. 5 stars for Chris and 0 stars for everyone else.

Always good service. Ace was good.

Hands down, the Henderson Hyundai Service Department is the best Hyundai service department in town. They are professional, friendly, and work hard to address all the concerns you have about your vehicle. Go and see Lou Pelekai Jr! Every single time I have an issue/concern with my vehicle, he does his absolute best to get me up and running quickly. This is even for jobs that most other service centers would needs multiple weeks to complete! Lou will listen to you and ask you the right questions so that he can resolve your issues properly the first time. In ... Read More

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Google - Apr 21, 2026

Hands down, the Henderson Hyundai Service Department is the best Hyundai service department in town. They are professional, friendly, and work hard to address all the concerns you have about your vehicle. Go and see Lou Pelekai Jr! Every single time I have an issue/concern with my vehicle, he does his absolute best to get me up and running quickly. This is even for jobs that most other service centers would needs multiple weeks to complete! Lou will listen to you and ask you the right questions so that he can resolve your issues properly the first time. In fact, while he was bringing my newly serviced vehicle to me in the service lot, he noticed something else unrelated to my original issue happening to my vehicle. He gave me his thoughts and provided options to me before I was about to take my vehicle back home. Knowing that he always cares for his customers, I gave it back to him and asked him to take a look at this other issue. The next day he called and said it was fixed and I was good to go. During all my visits with him he is always willing to listen and does his best to help me, all with a friendly smile! I'd recommend you go see Lou if you need your vehicle serviced! If he isn't available, the entire service staff is great too! Also, I need to give props to the Service technicians who actually do the work! I can't believe how quickly they can get the job done!! Other service centers asked for 1-2 months to resolve an issue and I got it taken care of in 4 days!!! Thanks for everything Henderson Hyundai Service Team!!!

Good interaction with service advisor. Loved automated sign off for approval of additional services. Excellent!

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Great service but wait time is too long

I brought my Tucson hybrid at Hendersen Hyundai and has been serviced my vehicle ever since, always provide excellent service and well knowledgeable service advisors such as Cody , Lou and others, will highly recommend this dealership

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My overall experience was great with my carsales man, Abdul and finance advisor Arie. This is our 3rd car we bought from Abdul. They helped me to get a good deal on my Ioniq 5 with a 100k mile warranty plan on a 2024. The service department advisors were great. Cody, Michelle, and Lani were all amazing with getting me a loaner while they looked over issues that I had with the car I bought. I do recommend when buying a car from anywhere that you go in with a plan and check out everything on the car to ensure all the ... Read More

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Google - Apr 18, 2026

My overall experience was great with my carsales man, Abdul and finance advisor Arie. This is our 3rd car we bought from Abdul. They helped me to get a good deal on my Ioniq 5 with a 100k mile warranty plan on a 2024. The service department advisors were great. Cody, Michelle, and Lani were all amazing with getting me a loaner while they looked over issues that I had with the car I bought. I do recommend when buying a car from anywhere that you go in with a plan and check out everything on the car to ensure all the amenities work. I would've given it a 5/5 however I experienced some issues with the sales manager that reduced the quality of my experience. The other aforementioned staff are the ones who are carrying this review (5/5). The issues I had with the sales department were resolved but I had to put a lot of effort into having the general manager approve my request only after having my car for 3 days. I would go back to buy another car from there but I would first ask if all the staff who helped me were still there, especially Abdul. Thank you all for helping through this process 🙏🏽.

Eddie Molina, the sales representative that helped me and my family buy a car this beautiful afternoon did amazingly couldn’t ask for anything better very fast, comprehensive to all our questions and just all great I would very much so recommend him thank you Eddie.

Cody took care of everything without problems. My car is fixed. On time and with no issues. Love henderson hyundai.

Excellent car service

Fantastic Service top to bottom. Excellent service department with clear communication.

Chris Spears was outstanding. He listned to me and did not pressure me for upgrades I did not want. I highly recommend him.

I already answered one of your polls, don't push it.

I would like to recommend Hyundai Superstore—specifically Michelle and Ace. They are wonderful people: kind, and always ready to help you resolve any issues with your car. Thank you very much.

Service department provided outstanding customer support. They were able to schedule an appointment within 24 hours. Provided updates while the car was being serviced. Final bill was reasonable. Great work!

Michelle was wonderful to deal with. She kept me informed from start to finish. The mechanics were very fast. The only wait time was for the part. No problems!!

Service appointment easy online to schedule. Service adviser present and tentative to my needs. BUT technician/mechanic left oil smudges on passenger side arm rest, likely when servicing cabin filter. Then left visual screen up on tire pressures, all 4 tires different, but did nothing to put proper air pressure in all 4 tires. VERY DISAPPOINTING HERE. Bruce Hudson Henderson,Nv

The staff at Henderson Hyundai was wonderful. Hyundai HQ/Tech Support - not so much. The staff at Henderson Hyundai was on hold for over two hours and never got an answer or resolution to the problem with my car, thus necessitating that I bring it back another day. Will the staff at Henderson Hyundai be on hold for another two hours when I bring my car back, or maybe a whole day, or two, or three, waiting for an answer before they can actually fix the problem with my car? Time will only tell. But if this message can ... Read More

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Google - Apr 9, 2026

The staff at Henderson Hyundai was wonderful. Hyundai HQ/Tech Support - not so much. The staff at Henderson Hyundai was on hold for over two hours and never got an answer or resolution to the problem with my car, thus necessitating that I bring it back another day. Will the staff at Henderson Hyundai be on hold for another two hours when I bring my car back, or maybe a whole day, or two, or three, waiting for an answer before they can actually fix the problem with my car? Time will only tell. But if this message can be forwarded to Hyundai HQ/Tech Support, THEIR responsiveness left a lot to be desired. I don’t want to shoot the messenger so Henderson Hyundai gets 5 Stars. Hyundai HQ/Tech Support, 0 Stars. This needs to be addressed. Who else can I call and share my concerns?